About Rocking Horse Community Health Center
Rocking Horse Community Health Center is a Federally Qualified Health Center
Federally Qualified Health Centers (FQHCs) are community-based organizations that provide comprehensive primary and preventative care to persons of all ages, regardless of their ability to pay. FQHCs provide comprehensive health services to medically under-served areas while helping patients to establish medical homes.
- Serve an under-served area or population
- Offer a sliding fee scale
- Provide comprehensive services (either on-site or by arrangement with another provider), including:
- Preventive health services
- Dental services
- Mental health and substance abuse services
- Hospital and specialty care
- Have an ongoing quality assurance program
- Have a governing board of directors, at least 51% are users of the Center
Rocking Horse Community Health Center is Primary Care Medical Home
Rocking Horse Community Health Center is a Joint Commission Certified Primary Care Medical Home. (PCMH) This accreditation is based on the agency’s core functions and attributes which include:
Relationship-based care focuses on the whole person and understanding and respecting each patient’s needs, culture, values and preferences.
A team of providers (may include physicians, advanced practice nurses, physician assistants, nurses, pharmacists, nutritionists, mental health workers, social workers and others) work to meet each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care
Care is coordinated across the broader health care system, including specialty care, hospitals, home care and the provision of community and support services. This is particularly critical during transitions between sites of care, such as when patients are discharged from the hospital.
Patients have access to services with shorter waiting times for urgent needs, enhanced in-person hours, around the clock telephone or electronic access to members of the care team, and alternative methods of communication.
The organization uses evidence-based medicine and clinical decision support tools, engages in performance measurement and improvement, measures and responds to patient experiences and satisfaction, practices population health management, and publicly shares robust quality and safety data and improvement activities.
Mission
Rocking Horse Community Health Center creates a caring environment where quality services empower adults and children to improve their physical and emotional health
Vision
We improve the quality of life for our patients and the communities we serve
Values
Collaboration, Integrity, Excellence, Respect, Compassion, Holistic Care, Accountability, Non-judgmental Environment
The Rocking Horse Community Health Center – Diversity Equity Inclusion Statement
The mission of Rocking Horse Community Health Center, RHCHC, is to create a caring
environment where our quality services empower adults and children to improve their
physical and emotional health.
This mission guides our Board of Directors, Staff and Volunteers at RHCHC. We are committed to including diversity, equity and inclusion, DEI, as part of our core values. We actively work to dismantle systemic racism and inequalities; this work helps guide the direction of our organization.
RHCHC understands the racial and discriminatory disparities that exist in the healthcare field and is committed to delivering health care in a manner that respects DEI, with the full intent of ensuring an optimal patient experience and achieving better health outcomes for all.
We approach our work on DEI purposefully, with courage and optimism-knowing it requires a sustained commitment. When we make mistakes along the way, we will adapt and continue to learn.
We define Diversity as- Characteristics and traits that make each individual unique. Diversity includes many common attributes including but not limited to, race, gender, ethnicity, sexual orientation, economic circumstance, age, physical ability, backgrounds, experiences, values, perspectives and religious beliefs. RHCHC will invite, respect and leverage our differences and will invite and reflect the communities we serve.
We define Equity as- the alignment of our, practices and resources so that people of all races, cultures, and ethnicities have opportunities to thrive. We vow that everyone is treated fairly, is respected and has access to the same services and resources.
We define Inclusion as- RHCHC’s commitment to take intentional action to create an environment in which everyone feels welcomed, supported and valued to participate fully. We are committed to creating a community that recognizes and embraces diverse backgrounds, identities and lived experiences. We do not tolerate or condone discrimination.
Rocking Horse Community Health Center is a member of
